Shipping & Refund Policy
We ship within 3 business days from Richmond BC (Vancouver).
※International/Priority shipping not available.
Shipping Cost
BC
| Total Weight | Purchases under $150 | Purchases over $150 |
|---|---|---|
| Less than 4.5kg | CAD$ 10 | CAD$ 0 |
| 4.5kg~ | CAD$ 20 | CAD$ 10 |
| 8kg~ | CAD$ 30 | CAD$ 20 |
| 12kg~Less than 15kg | CAD$ 40 | CAD$ 30 |
AB SK MB QC ON PE NT
| Total Weight | Purchases under $150 | Purchases over $150 |
|---|---|---|
| Less than 4.5kg | CAD$ 20 | CAD$ 0 |
| 4.5kg~ | CAD$ 30 | CAD$ 10 |
| 8kg~ | CAD$ 40 | CAD$ 20 |
| 12kg~Less than 15kg | CAD$ 50 | CAD$ 30 |
NS YT NB NL
| Total Weight | Purchases under $150 | Purchases over $150 |
|---|---|---|
| Less than 4.5kg | CAD$ 30 | CAD$ 0 |
| 4.5kg~ | CAD$ 40 | CAD$ 10 |
| 8kg~ | CAD$ 50 | CAD$ 20 |
| 12kg~Less than 15kg | CAD$ 60 | CAD$ 30 |
NU
| Total Weight | |
|---|---|
| Less than 4.5kg | CAD$ 40 |
| 4.5kg~ | CAD$ 50 |
| 8kg~ | CAD$ 60 |
| 12kg~Less than 15kg | CAD$ 70 |
PICK UP
Pick up at Richmond BC
Available Time: Weekdays from 11:00 AM to 5:00 PM (excluding holidays) by appointment only.
Available Time: Weekdays from 11:00 AM to 5:00 PM (excluding holidays) by appointment only.
| PICKUP FEE | CAD$ 0 |
|---|
We ship nationwide, to Canadian addresses only. We do not ship to PO boxes.
If you use a coupon, your subtotal after any discount, and before taxes must be CAD $150 or more to qualify for free shipping.
Orders up to $100 come with a delivery guarantee.
In consideration of the environment, we may reuse packaging materials such as cardboard. Thank you for your understanding.
Orders are typically shipped from Vancouver within 2-3 business days of your order.
After order confirmation, cancellation is not possible.
We do not accept returns, exchanges, or refunds of any kind (except for defective products–please provide photo evidence and a detailed explanation).
For the safety of both our customers and delivery staff, we are unfortunately unable to accept orders exceeding 15kg.
